We're devastated to hear that you're unsatisfied with your order.
If you've placed a print order through us, or one of our partners, click here to open a new ticket. This will allow us to easily make things right with you. If you'd rather call, we do that too! Give us a call at +1 (778) 819-8627.
For orders with products printed by us or one of our partners, we stand by the work. If for whatever reason you are unsatisfied, please get in touch. We will work with you to find a solution that you'll be happy with.
For 2 factor authentication tokens, we cannot offer refunds due to the nature of the product. However, we do warrant against defects in workmanship and materials for one (1) year from the purchase date, at no cost to you for the replacement of the unit. You are responsible for shipping to us. To qualify for the warranty, you must open a ticket, either by calling us at +1 (778) 819-8627, or by clicking the link above, and obtain an RMA number from us. We may not replace products that have been shipped to us without an RMA number.
For all other provided physical products, open a ticket and we'll work out a solution that works for you.